Privacy Policy
Effective Date: April 18, 2026
Toronto Reno Experts (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through torontorenoexperts.ca (the “Website”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Website, request a quote, contact us, or otherwise interact with us.
1. Information We Collect
We may collect the following types of information:
a) Information you provide directly
When you fill out a form, request a quote, call, email, or contact us, we may collect: • Your name
• Email address
• Phone number
• Property address
• Project details
• Photos, measurements, or documents you send us
• Any other information you choose to provide
b) Information collected automatically
When you use our Website, we may automatically collect certain technical information, such as: • IP address
• Browser type
• Device information
• Pages visited
• Date and time of visits
• Referring website
• General usage and analytics data
c) Cookies and similar technologies
We may use cookies, pixels, and similar tools to improve Website performance, understand visitor behavior, and support advertising or remarketing.
You can usually control cookies through your browser settings.
2. How We Use Your Information
We may use your information to:
• Respond to inquiries and quote requests
• Contact you about your renovation project
• Schedule consultations or site visits
• Provide estimates, contracts, invoices, and customer support
• Improve our Website, services, and customer experience
• Maintain internal business records
• Comply with legal and regulatory obligations
• Send updates, promotions, or marketing communications where permitted by law or where you have consented
3. Consent
By submitting your personal information to us, you consent to our collection, use, and disclosure of that information for the purposes described in this Privacy Policy.
Where required by law, we will obtain your consent before sending commercial electronic messages. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
4. How We Share Information
We do not sell your personal information.
We may share your information with trusted third parties only when reasonably necessary, including:
• Website hosting providers
• Form and email service providers
• Analytics providers
• Payment processors
• Subcontractors, suppliers, or project partners involved in your renovation
• Professional advisors
• Government authorities or legal bodies when required by law
5. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, manage projects, maintain records, enforce agreements, and comply with legal, tax, insurance, or accounting obligations.
6. Protection of Information
We use reasonable administrative, technical, and physical safeguards to help protect personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Third-Party Services and Links
Our Website may contain links to third-party websites or use third-party tools such as analytics, maps, social media integrations, or embedded content. We are not responsible for the privacy practices, content, or security of those third parties.
We encourage you to review their privacy policies.
8. Access and Correction
You may request access to the personal information we hold about you and ask that inaccurate information be corrected, subject to legal exceptions.
To make a request, contact us using the information below.
9. Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
10. Changes to This
Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or about how your information is handled, please contact:
Toronto Reno Experts
Email: info@torontorenoexperts.ca
Phone: +1 (647)-561-5320